1. LimePin’s role
LimePin Auctions provides a marketplace that helps buyers and sellers discover listings and interact. Unless a listing expressly states that LimePin is the seller, the contract for the item is between the seller and the successful buyer.
LimePin may provide listing, payment, messaging, moderation, promotion or dispute-support features, but does not automatically own, inspect or guarantee every item offered by users.
2. Who may use Auctions
Users must have a valid LimePin account and must be legally capable of entering the relevant transaction. Sellers must be entitled to sell the item they list.
Businesses and professional traders must identify and operate themselves in accordance with applicable consumer and trading laws. A private seller must not pretend to be a private individual where they are actually trading as a business.
3. Seller responsibilities
Sellers are responsible for creating accurate, current and complete listings.
- Use genuine photographs where appropriate and do not deliberately conceal significant damage or defects.
- Describe the item, condition, quantity, important dimensions, compatibility and material limitations accurately.
- State relevant delivery, collection, postage or location information before bidding where practical.
- Only list items you own or are authorised to sell.
- Do not artificially bid on your own item or arrange for others to do so to manipulate the price.
4. Prohibited and restricted items
Items must be lawful to advertise, possess, sell, deliver and purchase in the relevant location. LimePin may prohibit categories beyond the minimum required by law where this is appropriate for platform safety.
- Stolen or fraudulently obtained property.
- Illegal drugs, unlawful controlled substances or prohibited medicines.
- Firearms, ammunition, explosives or other items prohibited by LimePin policy or law.
- Counterfeit goods or items that infringe another person’s intellectual-property rights.
- Items whose sale would unlawfully expose personal data, create a serious safety risk or breach sanctions or other legal restrictions.
5. Bidding
A bid should be made only where the bidder genuinely intends and is able to complete the purchase if successful. Users must not place bids to manipulate an auction, disrupt another seller or artificially inflate activity.
Where a timed auction closes with a successful highest bid, that result is intended to create a commitment between buyer and seller, subject to applicable law, any reserve requirement, fraud checks and any clearly stated auction-specific conditions.
6. Prices, fees and payment
Any LimePin listing fee, featured-listing fee, buyer fee, seller fee or other platform charge should be displayed before the user commits to it. The amount payable for the item itself is determined by the auction result or other sale format shown on the listing.
Where LimePin uses a payment provider, payment processing may be subject to that provider’s terms. Users must not abuse payment reversals, chargebacks or off-platform payment requests to commit fraud or evade platform rules.
7. Delivery, collection and risk
The listing should make clear whether an item is for collection, delivery or postage. Buyers and sellers should agree practical arrangements promptly after a completed auction.
Where collection takes place in person, users should consider safe meeting arrangements and should inspect the item before accepting it where this is practical. Responsibility for loss or damage during postage or delivery will depend on the seller’s status, agreed method and applicable law.
8. Cancellations and consumer rights
Private sales and business-to-consumer sales can have different legal consequences. A trader selling to a consumer may have obligations concerning descriptions, quality, cancellation, refunds and remedies that cannot be removed by these Auction Terms.
A private seller should still describe an item truthfully and must have the right to sell it. LimePin does not remove statutory rights that apply to a transaction.
9. Problems and disputes
Buyers and sellers should first use available LimePin communication or dispute tools to explain the issue clearly and try to resolve it. Keep relevant listing details, messages, photographs, payment records and delivery evidence.
LimePin may assist with platform records, moderation or account action but does not guarantee that it can adjudicate every private legal dispute or recover money or goods from another user.
10. Fraud, manipulation and account action
LimePin may cancel or limit listings, remove bids, hold or restrict platform features, suspend users, preserve records or cooperate with payment providers and authorities where reasonably necessary to investigate fraud, prohibited items, manipulation, threats or other serious breaches.
11. Reviews, ratings and conduct
Any auction feedback or ratings must reflect genuine transaction experience. Users must not threaten negative feedback to obtain money, goods or concessions they are not entitled to receive.
Auction users must also follow LimePin’s Terms of Use and Community Guidelines.
12. Changes to Auction Terms
These terms may change as LimePin adds payment, shipping, verification, buyer-protection or seller tools. Material changes should be dated and, where appropriate, shown to affected users before they continue using the relevant feature.